Services & Support

Guiding your journey to modern, flexible pricing solutions

Let us navigate you to success with expert professional services and a dedicated support team that enable scalable usage-based pricing models.

Ongoing enterprise-grade support

With Continuous, you’re never alone. Connect with your dedicated account manager, reach out anytime for support, and leverage our comprehensive documentation to ensure your success.

  • 24/7 email and phone support
  • A dedicated account manager for personalized assistance
  • Detailed documentation
  • Regular check-ins and progress reviews
  • Access to a knowledge base with FAQs and troubleshooting guides
  • On-demand training sessions and webinars

This is why we turned to Continuous. Not only do they have the right technology to meet our needs, they have the Quote to Consumption expertise to implement and support us as we scale and grow. With Continuous, we can turn our focus to our customers and grow our business while spending less time integrating disparate systems. It’s a win win.

Dave Bataille

VP, Financial Operations

Eliminate standalone billing bottlenecks with our expert migration services

Transitioning from a standalone billing solution to Continuous has never been easier. Our expert team ensures a smooth and efficient migration process, overcoming the challenges of data migration with ease. With our services, you can:

Seamlessly transfer data from your existing system

Minimize downtime and disruption during the migration

Ensure data accuracy and integrity throughout the process

Benefit from personalized migration plans tailored to your needs

Receive ongoing support to address any post-migration issues

Upgrade your billing solution with confidence, with the support of the Continuous team

Get world-class pricing strategy guidance

Our team of veteran pricing experts will work side-by-side with you to develop the right pricing strategy and implementation plan for your business. Learn how various usage-based models can drive more business while preserving revenue predictability, map your business goals to specific pricing and rating logic, and connect the dots all the way to your ERP and billing system.

Learn more about our expert support and value-added services