How many upsells slipped through because your reps never saw the signal? As prepaid usage models become the SaaS standard, that blind spot costs quota and growth.
Every day, customers signal buying intent through usage spikes, burned-down credits, and feature engagement. But if your reps can’t see those signals, they can’t act. And that’s revenue left on the table.
Reps Can’t Sell What They Can’t See
Sales teams live in Salesforce, but usage and prepaid credit data usually doesn’t. It’s scattered across billing systems, siloed in finance-owned spreadsheets, or buried in your product, far from where selling happens.
Without visibility:
- Reps miss the exact moment to expand or renew
- Deals become harder to land, renewals get riskier, and churn risk rises
- Customers get blindsided by surprise overages, eroding trust
When sales can’t see the signals, growth stalls.
Reps chase new logos while existing customers go untapped. Acquisition costs rise. Forecasts get shaky. And what should be low-effort expansions turn into missed quarters.
Usage & Prepaid Metrics Are Your Expansion Pipeline
Your next wave of pipeline isn’t in marketing leads—it’s hiding in product activity and prepaid consumption. Every usage spike or credit drawdown is a trigger for upsell. Every under-utilized plan is a retention warning.
Key signals include:
- Usage spikes or growth trends signaling immediate need.
- Low credit balances approaching zero, indicating an upsell window before overages occur.
- Balances nearing expiration on prepaid commitments—prime time for renewal or upsell conversations.
- Feature adoption patterns that hint at cross-sell opportunities.
These aren’t just health metrics, they’re daily, high-value selling signals.
Continuous Puts the Signals Where Sales Works
What if every buying signal showed up in Salesforce as it happens—usage spikes, low credit balances, looming expirations, and under-utilized features?
No external reports. No manual data hunts. Just timely, high-value signals delivered where reps already work.
Continuous brings usage and credit data into Salesforce with no extra systems and no added steps. Just the signals that matter into the tools you already use so sales teams can stop reacting and start anticipating.
Ready to See What Your Reps Are Missing?
Get a free Revenue Operations Assessment from our team. We’ll identify the biggest revenue signals hiding in your usage and prepaid data—and show you how to surface them in Salesforce, where your reps already work.
No cost, no commitment. Just insights. Request yours now, and one of our experts will reach out.